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The tragic events of September 11, 2001 highlighted the acute difficulties faced by organisations in determining the safety of work colleagues and co-workers.
SmartContact provides a simple way to contact employees and other personnel in your organisation, irrespective of their location. It enables you to establish immediate contact, and them to indicate their safety in the event of a crisis, evacuation or a planned drill.
SmartContact offers the flexibility to use voice messaging or SMS; you can choose to contact your workforce pro-actively or you can have your staff contact you, or a combination of both.
It’s intelligent too, so whilst it supports the issue of multiple messages, it won’t contact someone who has already responded.
You can choose to have simple acknowledgement of an SMS or voice message or make it interactive by providing menu options. Standard messages can be created and stored or you can record ad hoc messages specific to the event.
For BCM accountability, real-time reporting delivers an audit trail of all event details such as messages, responses, updates, timings, and more.
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